Privacy Policy
Introduction
At Epoch Transport Group, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or book our luxury transportation services.
Information We Collect
We may collect:
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Name
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Email address
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Phone number
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Pickup and drop-off locations
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Booking dates and times
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Payment information (processed securely by our payment providers)
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IP address and browser information
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Information you voluntarily provide through forms, calls, or messages
How We Use Your Information
We use your information to:
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Process reservations
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Confirm and manage bookings
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Provide customer support
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Send booking updates and receipts
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Improve our services and website
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Prevent fraud and protect our business
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Comply with legal requirements
Payment Information
Payments are processed through secure third-party payment providers. Epoch Transport Group does not store your complete credit or debit card information.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, and analyze website performance.
Information Sharing
We do not sell your personal information.
We may share information only with:
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Payment processors
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Technology providers that support our website
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Transportation partners or chauffeurs when necessary to complete your reservation
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Government authorities when required by law
Data Security
We use reasonable security measures to protect your information. While no system is completely secure, we work to safeguard your personal data.
Your Rights
You may request to:
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Access your personal information
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Correct inaccurate information
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Request deletion of your information where permitted by law
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Opt out of marketing communications
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.